delux Live Casino on Android & iOS — HD Studio Tables, Sic Bo & Roulette

Service availability

We at delux operate our platform only where local law permits. Each jurisdiction has its own rules governing online gaming, sports betting, and casino operations. Our service is available in regions where these activities are lawfully permitted; we do not offer access in jurisdictions where online wagering is prohibited. Users must verify their own location's legal status before attempting to open an account or place wagers. We implement geoblocking and verification checks to enforce these boundaries. Our terms explicitly state that service availability is subject to local law, and we reserve the right to restrict access from prohibited jurisdictions. Disputes over access rights are resolved through our legal team, which reviews regional regulations regularly.

Account eligibility

To open an account on delux, users must meet our eligibility requirements. You must be of legal age in your jurisdiction — typically 18 years or older, though some regions specify a higher age. You must provide a valid email address, create a secure password, and complete our KYC (Know Your Customer) verification process. KYC requires you to upload an identity document (passport, national ID, or driver's license) and confirm your residential address. You cannot hold more than one account per person; duplicate accounts are closed during verification. Users who do not meet eligibility criteria or who attempt fraudulent signup will have their accounts suspended. We conduct regular compliance audits to ensure all account holders meet our standards. If you are unsure whether you meet our eligibility criteria, contact our support team before attempting to register.

Local-law responsibility

Users of delux are responsible for understanding and complying with the laws of their own jurisdiction. Online gaming and sports betting are not legal in all regions, and penalties for unlawful participation can be severe. Before you access our platform, check your local or national regulations governing gaming, betting, and casino operations. We make no representation that our service is legal in your jurisdiction — that determination is your responsibility. If you are unsure whether online gaming is permitted where you live, consult a local legal advisor or your national gaming authority. By opening an account on delux, you confirm that you have verified the legality of online gaming in your jurisdiction and that you accept full responsibility for any legal consequences of your participation. We are not liable for any penalties, fines, or legal action you may face if you access our platform in violation of your local laws.

Data and privacy scope

We collect and process personal data to operate our platform, verify accounts, and comply with anti-money-laundering (AML) and anti-fraud regulations. During signup, we collect your email, name, date of birth, residential address, and payment details. We use this data to create your account, verify your identity, process deposits and withdrawals, and detect fraudulent activity. We also track your gameplay history and account activity for compliance and responsible-gaming purposes. Our privacy policy — available at /privacy-policy/ — explains in detail how we collect, store, and share your data. We do not sell your personal information to third parties. Your data is encrypted in transit and at rest. You can request access to your stored data or ask for account deletion by contacting our support team. Deletion requests are processed within standard business days, though some data may be retained for legal compliance.

Contact for legal inquiries

If you have legal questions about delux, account disputes, or compliance concerns, contact our legal team via the email address provided in the footer. Send formal inquiries with the subject line "Legal Inquiry" and include your full name, account email, and a detailed description of your concern. Our legal team will review your inquiry and respond within five business days. For urgent matters — such as account compromise or fraudulent activity — mark your email as "Urgent" for faster processing. We also maintain a dedicated compliance officer who handles regulatory inquiries from gaming authorities. If you need to report a potential violation or have concerns about platform practices, use the official complaint channel listed in our Terms. All inquiries are handled confidentially and investigated thoroughly.