deluxLegal Notice
We at delux operate an online gaming and sportsbook platform available only where local law permits. This legal notice outlines the terms under which we offer our service, the jurisdictions in which we operate, and the responsibilities of our users. We do not claim to be licensed in any specific country, nor do we warrant that our service is legal in all jurisdictions. Access to delux is determined by your location and applicable law.
Our platform integrates live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), esports coverage (Mobile Legends, Free Fire, PUBG Mobile), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). We process deposits and withdrawals through Indonesian payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). Our account verification and customer support operate in English during business hours.
This notice is not a substitute for legal advice. If you have questions about whether delux is legal in your jurisdiction, we recommend consulting with a legal professional in your region. By accessing delux, you acknowledge that you have read and understood this notice and that you accept full responsibility for verifying the legality of online gaming in your jurisdiction.
Jurisdiction and Service Scope
We do not offer our delux services in jurisdictions where online wagering is prohibited by law. Our service availability is determined by your location, IP address, and payment method origin. We may restrict or deny access to users in certain regions at our sole discretion, and we reserve the right to modify our service availability without notice in response to regulatory changes.
Delux does not hold a gaming license in any specific jurisdiction. We do not operate under the authority of any government or regulatory body. Our platform is offered on an as-is basis, and we make no representation that it is legal or compliant with the laws of any particular country or region. It is your responsibility to determine whether access and use of delux comply with the laws of your own jurisdiction before registering or depositing funds.
If you attempt to access delux from a jurisdiction where online gaming is prohibited, your account may be suspended and your funds may be subject to freezing or refund. We do not guarantee recovery of funds in such cases. We recommend that users in cities such as Jakarta, Surabaya, Bandung, Medan, and Semarang verify local regulations before using delux. Payment methods such as DANA, e-wallet, mobile banking, and local payment may also have their own restrictions on gaming transactions in certain regions, and these restrictions are beyond our control.
We at delux provide our service only where local law permits. Users bear the sole responsibility for determining the legality of online gaming in their jurisdiction.
User Responsibility and Account Terms
By registering on delux, you confirm that you meet the minimum legal age and capacity requirements set by the laws of your jurisdiction. You also confirm that you are not prohibited by law from accessing online gaming services. Delux assumes no liability if you do not meet these requirements or if you violate local law by accessing our platform.
Your delux account is for your personal use only. You may not transfer, share, or allow another person to use your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. If you suspect unauthorized access, you must notify our support team immediately. We do not refund losses resulting from unauthorized account access if you have failed to protect your credentials.
-
Verify local regulations before access
You are solely responsible for understanding the laws of your jurisdiction regarding online gaming.
-
Confirm account eligibility
You must meet all minimum age and legal-capacity requirements under applicable law before registering.
-
Protect your delux credentials
You are responsible for maintaining confidentiality of your login and for all account activity.
-
Report suspicious activity immediately
Contact our support team if you suspect unauthorized access or fraudulent transactions.
Our delux account verification (KYC) process requires you to provide personal identification, proof of address, and banking details. We use this information to comply with anti-money-laundering (AML) regulations and to prevent fraud. Our full privacy policy details how we collect, store, and use your data. You can review our privacy policy through your account or by contacting our support team.
Withdrawals from delux are processed subject to verification and during business hours. We do not guarantee subject to verification. Requests submitted near holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi may experience delays. All funds must pass verification before they are transferred to your payment method. If we detect suspicious activity or regulatory concerns during verification, we may freeze your account pending investigation.
Contact for legal inquiries
If you have legal or compliance questions regarding delux, you can contact our support team through your account dashboard. Our team operates in English and is available during business hours (typically 09:00–18:00 Indonesia time, Monday–Friday). For urgent matters, you can submit an inquiry through the contact form on our site, and we will respond within 2–3 business days. We also maintain a privacy policy page and an about-us page that outline our data practices and operational commitments. If you believe delux has violated applicable law or your rights, you can file a complaint through our support system, and we will investigate and respond accordingly.